At MDK Jewellers, we are dedicated to providing you with the highest quality jewellery pieces. However, if you receive a defective item, we are committed to resolving the issue under the following conditions:
- If you find any defect in the product, please make a video while unboxing the delivery.
- The video must clearly show the defect and the product in its original packaging.
- Upon receiving the video evidence, we will review it and offer an exchange for the defective item.
Returns or exchanges will not be accepted .
We do not offer refunds for any purchases. For further assistance, feel free to contact our customer service team.
